Delivery Information
We deliver to most locations across Australia. Delivery costs and methods are calculated automatically at checkout based on your order and delivery address, so you’ll always see the full cost before placing your order.
Estimated Delivery Timeframes
Delivery timeframes below are indicative only and apply to in stock items. Actual delivery times may vary depending on location and carrier availability.
- Melbourne: 1–3 business days
- Sydney & Adelaide: 2–5 business days
- Brisbane & Perth: 3–7 business days
- Regional and rural locations: 5–10 business days
Please note that all delivery timeframes are estimates only. While we work closely with our delivery partners to meet these timeframes, delays can occasionally occur outside of our control.
Delivery Costs
Delivery costs are calculated at checkout based on the size, weight, and destination of your order. Full delivery charges will be displayed before you complete your purchase.
Warehouse Pickup
Warehouse pickup is available for eligible in stock items. You can select warehouse pickup during checkout or arrange pickup when purchasing in store.
Once your order is ready for collection, you’ll receive an email confirming pickup details.
Warehouse pickup hours:
- Tuesday to Friday: 1:00pm – 4:00pm
- Saturday: 10:30am – 3:30pm
Delivery Delays
We make every effort to deliver orders within the estimated timeframes provided. However, delivery times may vary due to factors such as availability, carrier scheduling, or unforeseen delays. If there is any delay affecting your order, our team will keep you informed.
Insurance & Transit Cover
All deliveries include transit cover as part of the shipping charge. In the unlikely event that an item is lost or damaged while in transit, please contact us as soon as possible so we can assist.
Need Help With Delivery?
If you have any questions about delivery, availability, or warehouse pickup, our team is here to help. You can contact us by phone on 1300 307 164 or via our online form.
